JOB DESCRIPTION

About the Role:

We are looking for a highly organized and growth-minded Design Operations Manager to support our fast paced, growing interior design firm. You will be responsible for managing day-to-day operations and ensuring seamless communication with vendors, our design team, contractors, sub contractors & clients. This is a pivotal role that touches every part of our company, giving you a front-row seat to the creative process while ensuring that our operational engine runs smoothly. You will help us continue delivering beautiful designs, expanding our business, and fostering strong relationships with our partners. This is an exciting time to join JSD and we are in need of someone who thrives in a dynamic, fast-paced environment.

JOB REQUIREMENTS

What You’ll Do:

Support Operations: Manage administrative processes including scheduling meetings, handling correspondence, and maintaining calendars.

Project Management: Collaborate with the Principal and Lead Designers on project production, handling client proposals and invoicing purchasing documentation, ordering, and tracking deliveries.

Vendor Relations: Serve as a liaison between internal teams, contractors, and vendor partners to ensure efficient communication and strong relationships.

Financial Administration: Proposals and Invoices, tracking expenses, cross checking financials to keep the business running smoothly. Procuring quotes from vendors, lead times, hipping quotes from vendors.

General Office Support: Manage emails, respond to inquiries, organize project materials, handle shipments, and order office supplies.

Founder Support: Assist the Founder with personal tasks, including booking travel and managing appointments.

QUALIFICATIONS

• At least three years experience in Operations with an interior design firm

• Passion for design

• Clear communication skills

• Excellent attention to detail

• Strong organizational skills, detail oriented

• Knowledge of interior design trends, materials, and processes

• Proficient in IVY (or similar) Keynote, Pages, Numbers, Google Office suite, and Asana

• Ability to work in a fast paced environment with others in a team setting

• Has valid Drivers license and lives within 1 Hour of Laguna Beach, CA

• Examples of day to day responsibilities

• Maintaining project details in IVY: Add all items into Ivy, Create Room Boards in Ivy, Create proposals & invoices, POs, Record payments / Pay Vendors

• Project Logistics: Track and schedule deliveries, File claims, Customs forms, Shipping quotes and organize deliveries with third party shippers, Schedule installs with Trade work/Vendors/Receivers, Prepare all materials for install, Create punch list for installations to wrap up projects,

• Client communication, Client Presentation preparation.

• Set up of new projects on all platforms- Ivy, Asana, Tracking, Dropbox, Pinterest, and Keynote, G Suite

• Communicate with vendors on custom furniture, drapery, upholstery, and millwork

• Procure quotes from vendors, lead times, invoicing, and shipping quotes

• Review billing, reconcile and update Principal

• Schedule office appointments

• Coordinate with Sub Contractors

• Purchase all goods and accessories for clients

• Maintain client trays, client project binders, updating project boards

• Set up accounts and projects with furniture receivers for all new projects

• Order supplies for the office as needed

• Studio organization when needed